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Industry · Software & SaaS

PLG signals, ICP fit, and renewals — in one pipeline.

Built for B2B SaaS and dev tools. Capture every product signal, score the leads that look like your best customers, and run the GTM motions that actually move ARR.

The work

Where software & saas teams lose hours every week.

Product signals stuck in a warehouse

Activation events live in your data warehouse, but reps work out of the CRM. The signal that matters never reaches the person who can act on it.

MQL → SQL hand-off chaos

Marketing qualified, sales accepted, sales qualified — three teams, three definitions, and a slide that hasn't been right in two quarters.

Renewals that surprise you

A churn that 'came out of nowhere' was usually visible 90 days earlier in the data — if anyone was looking.

Forecasts that read like fiction

Pipeline reviews are scrambling to validate stages, dates, and amounts on a Friday. The forecast is wrong by Monday.

How prodash helps

Built around the way software & saas actually runs.

PLG-ready pipelines

Trial sign-ups, activations, expansion events flow into the CRM as first-class signals. Score in real time, route by ICP fit and intent.

AI deal scoring

Score deals on usage, fit, and engagement — not just stage and age. Every rep sees the next-best action on every account.

Multi-pipeline by team

New business, expansion, partner, RFP — separate pipelines with their own stages and exit criteria, rolled up into one forecast.

Renewal automation

90/60/30 cadence with usage data, contract pulls, and tailored playbooks per CSM. Flag risk weeks before the renewal call.

Account health & expansion

Health score per account, cohorted by tier and ARR. Expansion plays trigger the moment the signal lights up.

Forecast that runs itself

Weighted commit, best-case, worst-case, computed continuously and posted to the leadership channel every Monday morning.

Workflow templates

The flows we'd set up on day one.

1Trial → Score → Route
Trigger
New trial sign-up
Outcome
Enrich, fit-score, intent-score, and route to the right rep — or to a self-serve nurture if the score is low.
2Activation Drop → CSM
Trigger
Usage drops below threshold
Outcome
CSM gets a Slack ping with usage chart, last touch, and a draft email — ready to send in one click.
3Renewal 90/60/30
Trigger
Contract end - 90d
Outcome
Multi-step playbook fires with usage health, exec touch, and renewal proposal pre-filled.
4Expansion Signal
Trigger
Seat utilization > 90%
Outcome
AE gets an alert with the upgrade math and a draft talk track. The AM gets a heads-up before the call.

Ready to see prodash in your software & saas stack?